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Table 6 Referrals made by volunteers during calls to mothers

From: Implementing a successful proactive telephone breastfeeding peer support intervention: volunteer recruitment, training, and intervention delivery in the RUBY randomised controlled trial

Referral organisation/person/information source n (n = 673) %a
Australian Breastfeeding Association 378 56
Maternal and Child Health service 254 38
General Practitioner 116 17
Hospital lactation service 57 9
Private lactation consultant 51 8
Hospital service e.g. emergency department 11 2
Other b 133 20
  1. aRespondents could tick more than one option so % could add to more than 100
  2. bIncludes referrals to specific websites (n = 61), neonatal sleep related resources (n = 17), pharmacists and hospital drug information call-lines (n = 15), health professionals such as paediatricians (n = 14), local government resources such as maternal and child health clinics or breastfeeding drop in centres and mothers’ groups (n = 11), books (n = 4) and various other resources such as ‘google’ and ‘baby wearing’ products (n = 16)