Implementing a successful proactive telephone breastfeeding peer support intervention: volunteer recruitment, training, and intervention delivery in the RUBY randomised controlled trial

Table 6 Referrals made by volunteers during calls to mothers

Referral organisation/person/information source	n (n = 673)	%^a
Australian Breastfeeding Association	378	56
Maternal and Child Health service	254	38
General Practitioner	116	17
Hospital lactation service	57	9
Private lactation consultant	51	8
Hospital service e.g. emergency department	11	2
Other ^b	133	20

^aRespondents could tick more than one option so % could add to more than 100
^bIncludes referrals to specific websites (n = 61), neonatal sleep related resources (n = 17), pharmacists and hospital drug information call-lines (n = 15), health professionals such as paediatricians (n = 14), local government resources such as maternal and child health clinics or breastfeeding drop in centres and mothers’ groups (n = 11), books (n = 4) and various other resources such as ‘google’ and ‘baby wearing’ products (n = 16)

ISSN: 1746-4358