5.Topic raised | During first call (n = 359) | Baby age < 12 weeks (excluding first call) (n = 1459) | Baby age ≥ 12 weeks (n = 570) | All calls (n = 2398) | ||||
---|---|---|---|---|---|---|---|---|
 | n | %a | n | %a | n | %a | n | %a |
Number of calls during which at least one specific concern was raised by mother | 272 | 77% | 977 | 67 | 321 | 56 | 1576 | 66 |
Specific concern raised | ||||||||
 Nipple pain/ damage | 87 | 24 | 128 | 9 | 20 | 6 | 235 | 10 |
 Feed frequency | 80 | 22 | 228 | 16 | 68 | 12 | 376 | 16 |
 Positioning/attachment | 78 | 22 | 107 | 7 | 4 | < 1 | 189 | 8 |
 General BF information | 83 | 23 | 218 | 15 | 65 | 11 | 366 | 15 |
 Normal infant behaviour | 71 | 20 | 341 | 23 | 106 | 19 | 518 | 22 |
 Supply & demand | 66 | 18 | 179 | 12 | 38 | 6 | 283 | 12 |
 Expressing | 63 | 18 | 189 | 13 | 48 | 8 | 300 | 13 |
 Not enough milk | 54 | 15 | 138 | 9 | 35 | 6 | 227 | 9 |
 General concern/ anxiety | 34 | 9 | 86 | 6 | 21 | 6 | 141 | 6 |
 Engorgement | 31 | 9 | 64 | 4 | 6 | 1 | 101 | 4 |
 Mother’s health problem | 25 | 7 | 57 | 4 | 20 | 6 | 102 | 4 |
 Nipple shield | 23 | 6 | 44 | 3 | 2 | < 1 | 69 | 3 |
 Oversupply | 18 | 5 | 53 | 4 | 7 | 1 | 78 | 3 |
 Baby unwell | 14 | 4 | 60 | 4 | 17 | 5 | 91 | 4 |
 Tongue-tie | 12 | 3 | 30 | 2 | 2 | < 1 | 44 | 2 |
 Bottle/ formula feeding | 7 | 2 | 44 | 3 | 20 | 6 | 71 | 3 |
 Mastitis | 5 | 1 | 41 | 3 | 7 | 1 | 53 | 2 |
 Nipple/ breast thrush | 5 | 1 | 32 | 2 | 9 | 3 | 46 | 2 |
 Infant wellbeing | 3 | < 1 | 25 | 2 | 11 | 3 | 39 | 2 |
 BF in public/ travelling | 1 | < 1 | 20 | 1 | 4 | 1 | 25 | 1 |
 Return to work | 0 | 0 | 20 | 1 | 12 | 4 | 32 | 1 |
 Introducing solids/ weaning | 0 | 0 | 6 | < 1 | 49 | 9 | 55 | 2 |
 Other | 1 | < 1 | 10 | < 1 | 7 | 1 | 18 | < 1 |