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Table 2 Summary of training and support provided to the volunteers

From: Implementing a successful proactive telephone breastfeeding peer support intervention: volunteer recruitment, training, and intervention delivery in the RUBY randomised controlled trial

Component

Description

When provided

Volunteers involved

Face to face training sessions

4-h training session facilitated by research team and ABA facilitator

Prior to commencing peer support role

Mandatory for all volunteers

Training manual

A hardcopy of the 32-page RUBY Volunteer Mother’s Information Manual

Given to all volunteers during the training session

All eligible volunteers attending the training session

Volunteer social events

Informal morning-tea facilitated by volunteer coordinator and chief investigator

Approximately every six months for duration of study

Optional invitation to all volunteers providing peer support

Regular phone/email contact from volunteer coordinator

Phone or email contact with volunteers by volunteer coordinator during periods of support.

Within one week of allocation of a mother. Another call made a week later and then monthly contact during period of support.

All volunteers actively providing peer support

Financial reimbursement

$50 AUD reimbursement for calls made during each period of support

At the conclusion of each period of support

All volunteers actively providing peer support could submit forms for reimbursement