Skip to main content

Table 2 Questions asked of breastfeeding women and healthcare professionals

From: Enquiry analysis and user opinion of the Drugs in Breastmilk Helpline: a prospective study

  Healthcare professionals(n = 24) Breastfeeding women(n = 77)
n % n %
How did you find out about the telephone number?
Birth to Five 0 0 12 16
given it by someone 6 26 23 30
internet 8 35 27 35
leaflet 8 35 16 21
other 1 4 0 0
Have you called the Drugs in Breastmilk Helpline before?
Yes 17 71 13 17
No 7 30 64 83
Would you recommend this service to others?
Yes 22 92 77 100
No 2 9 0 0
Did the information provide you with enough information to make a decision?
Completely 20 87 69 90
Partly 3 13 5 7
Not at all 0 0 3 4
How satisfied were you with the response to your query, with respect to speed?
Very satisfied N/A N/A 64 83
Satisfied N/A N/A 6 8
Neither N/A N/A 5 7
Dissatisfied N/A N/A 2 3
Very dissatisfied N/A N/A 0 0
Overall, how satisfied were you with the service?
Very satisfied N/A N/A 69 90
Satisfied N/A N/A 3 4
Neither N/A N/A 4 5
Dissatisfied N/A N/A 1 1
Very dissatisfied N/A N/A 0 0